FAQ
Clear answers before we start.
Do the plans include a custom website build?
Care includes building a new fully AI-designed static site as part of setup. Lights On and Maintained cover ongoing care of an existing site, or one migrated from another host as part of setup.
Is there a minimum term?
All plans use a 12-month minimum so setup, hosting, maintenance, and support are sustainable. After the initial term you can cancel anytime with thirty days notice.
How is billing handled?
Stripe handles all recurring billing — hosted Checkout for signup, a customer portal where you can update your card or cancel anytime, and secure card storage. PLMKS never sees your card number.
What is a design asset?
One piece of marketing creative produced for you each month on the Care plan — examples include social media graphic sets (3 to 5 posts), email headers, small flyers, landing-page hero refreshes, ad creatives, and icon sets. About one to two hours of design time. Larger work such as brand redesigns, full site overhauls, video, or photography is quoted a la carte.
Do you still help with merchant services?
Yes. PLMKS guides clients around Authorize.net merchant accounts through LUQRA when it fits their business — this is a service we sell to clients, separate from how we bill our own subscribers.
Still have a question we haven't answered?
Email pablo@plmks.com